Delete your Yalla Bola account
Request deletion of your account and personal data through Yalla Bola support. You do not need to sign in to the app to make a request.
Email a deletion requestHow your request is handled
Send a request
Email hello@yallabola.app with the subject “Yalla Bola account deletion request”. Include your username and registered phone number with country code. Do not send passwords, OTP codes, or payment details.
Verify account ownership
Support will verify account ownership before processing your request. Sending an email does not immediately delete your account. If you no longer have access to your registered number, mention this in your email.
Data covered by your request
Your request covers your account, profile, contact information, uploaded photos and videos, posts, and associated personal data. Tell us if you only want to request deletion of specific data. Support will explain the scope of deletion before completing the process.
Retention and confirmation
Some transaction or security records may need to be retained for legal obligations or dispute resolution. Support will explain which records must be retained, why, and for how long, and confirm completion of your request. Messages already received by other users and copies they saved may remain available.